Thermo-Kinetics is dedicated to keeping our customers and employees safe during these tough times
COVID Update – November 2020
We are now coming up on 8 months into this unprecedented Pandemic. All of us at Thermo-Kinetics are continuing to support our employees while keeping our factory running during the COVID-19 Pandemic. It’s truly a unique situation that has changed almost daily.
Our Customers: We are grateful for your loyalty and are continuing to strive to exceed your expectations. With a recent change in our Operations Department we are willing and able to go above and beyond your expectations. Please do not hesitate to contact your Sales Rep (Inside or Outside) if you have any questions regarding assistance with an application, order, project, or updates on our facilities.
Our Factory: Our factory remains open, and the health and safety of our employees remains our highest priority. Thermo-Kinetics is following the latest directives as prescribed by both the Provincial and Federal Governments. We have maintained strict sanitation measures, along with social separation guidelines within our facility. By going to a 2-shift process Thermo-Kinetics has been able to meet our Customers’ demands during this challenging time and we have no reason to think that will change.
Our Office: We have implemented a combined work from home as well as work in the office policy for our staff. With everyone’s effort we have been able to respond effectively to Customer inquiries and orders and are hopeful that the measures that we have taken will allow us to continue to do so. We are allowing limited visitors in the building, but only for very specific reasons. There will continue to be no international travel for our staff. Our Sales Team is being respectful of their Customers protocols and only visiting Customer facilities when asked to do so. We are however, fully equipped to communicate via video conference, e-mail or phone. As you would expect, we have gotten better at on-line meetings over the last several months and have found them to be effective when face to face is not an option.
Our Supply Chain: Our Management Team is closely monitoring our supply chain, and to date our raw material inventory has remained at satisfactory levels. As mentioned earlier things are changing rapidly and we will advise our customers if any disruptions occur.
Best Regards and please stay safe and we will get through this together,
If you have any questions please contact us.